1. Who we are
Gravity & Vector Academy is the data controller for the information described here. Contact us about anything in this policy at hello@gravityandvector.co.uk.
2. What we collect
- Parent or guardian details: first name, email address, phone or WhatsApp number, and whether you agreed to marketing.
- Revision plan details: exam board, science course, exam dates, how confident the student feels about each topic and daily study time. We don't ask for the student's name on the planner.
- Membership details: what you bought, and payment status. Card details are handled by Stripe. We never see or store your full card number.
- Lesson information: attendance, test and mock results, and the name the student uses in lessons.
- Website use: basic technical information such as browser type, sent automatically when pages load.
3. Why we use it, and our legal basis
| What we do | Legal basis |
|---|---|
| Send the revision plan you asked for | Legitimate interests (giving you what you requested) |
| Run the membership: lessons, links, reminders, receipts, support | Contract |
| Track progress and give feedback on tests and mocks | Contract |
| Send offers, tips and news about our courses | Consent (only if you ticked the box). You can withdraw any time. |
| Keep financial records | Legal obligation |
4. Children's information
Our forms are for parents and guardians, not students. We collect the minimum information about students that we need to teach them. We never use student information for marketing. Rewards and shout-outs are opt-in and use nicknames, never full names.
5. Who we share it with
We use trusted service providers who process data only on our instructions:
- HighLevel (GoHighLevel): stores contacts and sends emails and messages.
- Stripe: takes payments.
- Zoom: runs live lessons.
- Hostinger: hosts our website.
- WhatsApp (Meta): only if you message us there or give us your WhatsApp number.
Some of these providers store data outside the UK, including in the USA. Where they do, they use legal safeguards approved under UK law, such as the UK International Data Transfer Addendum or the UK–US data bridge. We never sell your data.
6. How long we keep it
- Planner enquiries with no membership: up to 12 months after the student's final GCSE exams, then deleted.
- Members: for the length of the membership plus 12 months.
- Payment and accounting records: 6 years, as required by law.
7. Your rights
You can ask us to: give you a copy of your data; correct it; delete it; stop or limit how we use it; or object to how we use it. You can unsubscribe from marketing at any time using the link in any email, by replying STOP to a message, or by emailing us. Email hello@gravityandvector.co.uk and we'll respond within one month.
If you're unhappy with how we've handled your data, please tell us first. You also have the right to complain to the Information Commissioner's Office at ico.org.uk.
8. Cookies
Our pages load fonts from Google and the payment page uses Stripe, which may set cookies needed for security and fraud prevention.
If you click Accept on our cookie banner, we also use the Meta Pixel (run by Meta Platforms Ireland Ltd, the company behind Facebook and Instagram). It tells us which of our adverts led to a visit, a planner sign-up or a membership, so we stop paying for adverts that don't work. Meta may use this data as described in its own privacy policy. If you click No thanks, the pixel never loads.
You can change your mind at any time: .
9. Changes
If we change this policy in a way that matters, we'll update the date at the top and, for members, tell you by email.